Total Place
Total Place looks at how a ‘whole area’ approach to public services can lead to the delivery of better services at less cost. It seeks to identify and avoid overlap and duplication between organisations – delivering a step change in both service improvement and efficiency.
On these pages you will find:
- Best practice from the Bradford Pilot
- Total Place support available through YoHr Space
- Links to online resources
What is Total Place?
Total Place was one key announcement resulting from Sir Michael Bichard’s Operational Efficiency Programme work on local incentives and empowerment, which seeks to reduce costs and introduce new ways of working through collaboration and local leadership, within the context of constrained resources and public expectations of higher quality services.
Total Place is a ‘whole area’ approach to public services
Total Place weaves together two complimentary approaches to public service transformation:-
• A ‘counting’ process that will map money flowing through Bradford (from central and local bodies) with the aim of better understanding the relationship between centrally and locally directed resources and between resources directed by different parts of the public sector, and the impact that both of these have on outcomes.
• A ‘culture’ process that looks at the ‘way we do things around here’ in terms of working between and across local and central partners and the extent to which that helps or hinders improved outcomes.
Thirteen pilot areas participated in the scheme, each area ensuring a diverse mix of economic, geographical and demographic profiles. These pilots have a real opportunity to rip up the text book and redesign the way public services are planned and delivered.
For the final reports from each pilot area click here.